Shipping & Returns
🚚 Shipping Information:
Standard Delivery Time:
Orders are processed within 1–3 business days.
Estimated delivery: 10–15 business days after shipment.
Shipping Fee:
Free shipping for all orders over $50.
For orders under $50, the shipping cost will be calculated at checkout.
Tracking:
Once your order is shipped, a tracking number will be sent to your email. Please make sure your name, preferred language, email, and delivery year are accurate during checkout.
Shipping Regions:
We currently offer international shipping to selected countries. If you are unsure whether we deliver to your area, please contact us before placing your order.
🔁 Return & Exchange Policy:
We hope you love what you ordered, but if not — no worries! You may return or exchange eligible items within 14 days of receiving your order.
Return Conditions:
Items must be unused, unwashed, and in their original condition with tags attached.
Final sale items, intimates, and accessories are non-returnable.
Customers are responsible for return shipping unless the product is defective or wrong.
How to Request a Return:
Email [email protected] with your order number and reason for return.
Our team will verify your information (name, year, language, email) and provide return instructions.
Once your return is received and approved, a refund or exchange will be processed within 5–7 business days.